Our Service

Unlike many "car brokers", Southgate provides a complete and professional service to assist you with your individual car requirements. Our car buying service is free of charge to customers, and all quotations provided are inclusive of all on-road
costs, so there are no hidden fees upon delivery.

Our friendly customer service team can arrange the following services for you:

• New Car Purchase: all makes and models Australia-wide.


• Car Valuation and Disposal: maximise value of trade-ins.


• Car Finance: A complete range of competitive finance packages (see Southgate Financial Services).


• Independent Advice: Assistance in choosing the right car to suit your needs.
  
  

Who is our service for?

Anyone (individuals or corporations);


• wishing to save thousands of dollars on a new car.


• preferring to save time.


• preferring to avoid the pressure and sales tactics of many car dealers.


• seeking independent advice on the best car to suit their needs.


• seeking an honest quote with no hidden costs upon delivery.

Benefits

* No Pressure

• We won't bombard you with phone calls pressuring you to accept a deal.

* Independent Advice

• We are independent of all car brands and dealerships.
• We help you choose the most suitable car based on your needs.
• We provide up-to-date industry information and advice on all aspects of car purchase, eg. car size, models, features.

* Save Money

• Maximise value of car purchase, maintenance and disposal or trade-in.
• Advice on how to minimise car depreciation.
• Develop efficient change-over policies for cars.

* Convenience

• One contact for all your car purchase and finance needs.
• Car delivery to your door.
• Car valuations arranged at a convenient time and place of your choice.

* Access our Purchasing Power

• Extensive National dealer networks ensure local dealers are used where possible.
• Competitive tender process through local and regional dealers ensures the best outcome for each customer.

1 - Research: via our website using the manufacturer links to select a car, or consult with our friendly staff for independent advice.

2 - Request: a quotation using our online request form or download a printable request form and fax or email it back to us. Alternatively telephone us on 1300 132 725. If you also require finance you may wish to discuss the options with one of our specialist finance staff.

3 - Relax: as we take care of the entire process. We will request tenders from multiple dealers, arrange trade-in valuations and provide a summary of quotations received on your behalf.

4 - Order: your new car by emailing or faxing (03) 9686 8377 a completed order form. We will then source and order the car on your behalf from the most competitive dealer.

5 - Delivery: will normally be to your door. 1-2 days before the car will be ready, the dealer will contact you to arrange a convenient delivery time.

6 - Enjoy: your new car. Once you have your new car we encourage you to provide feedback on the process, so that we may improve the experience even further.

• is for a recently replaced model (old model).
• is for different specifications (or perhaps the option is not standard like you believed).
• is for an "old compliance" car (our quotations are for cars no older than 3 months compliance unless the car is no longer available or upon client request).
• is due to salesman error which may not be honored upon ordering.
• is not in writing (if it is not in writing, then the quote should be ignored completely as it inevitably changes at a later date).
• is excluding "dealer delivery charges or statutory charges that can add $2000-4000 to a typical car.
• is a TV/newspaper advertised price, which is calculated for a manual without air conditioning, metallic paint, dealer delivery and statutory charges.